Booking Process:
Clients must provide accurate information during booking. Confirmation is subject to
availability and successful payment receipt.
Payment Methods:
Full payment is required to secure the reservation. Payment options include North Am
payment gateway, bank transfer, GCASH, or cash.
Cancellation Policy:
Cancellations made within 48 hours of the tour are non-refundable. Refunds for
cancellations beyond 48 hours are subject to a processing fee.
Tour Inclusions:
Our tour package covers transportation, activities, and meals (depends on the tour taken).
Additional costs (If any, such as entrance fees or equipment rental) will be transparently communicated beforehand.
Health and Safety Guidelines:
Clients must adhere to safety guidelines during the tour.
Any health restrictions (e.g., swimming ability, medical conditions) should be
communicated in advance.
North Am Commitment:
We prioritize safety and quality. However, clients participate in the tour at their own risk.
Accidents and Loss:
The travel agency is not liable for accidents, loss, or damage during the tour.
Changes and Amendments:
Clients will be promptly notified of any changes (e.g., weather-related adjustments).
Alternative arrangements will be offered if necessary.
Force Majeure:
In unforeseen circumstances (natural disasters), the agency will provide alternatives or refunds.
Contact Information:
Emergency contact details will be provided to clients during the tour.
Compliance with Local Laws:
Clients agree to comply with local regulations.